Can I carry out my return in your physical store?

Yes, you can take the product or products to be returned to our physical store during the 14 calendar days following receipt of your order.

We will send free of charge to our warehouses to review the product, and if it is in perfect condition we will proceed to carry out the refund. The refund will be made to the same payment method used at the time of purchase.

Remember that both the product and the labels must be in perfect condition.

In case you have received the defective or similar product, the incident will be referred to the customer service department to manage it.