My product has a manufacturing defect, what can I do?

All the brands we work with carry out rigorous quality controls to ensure finishes and performance in accordance with their standards. Although obviously, it is possible that on specific occasions a product may have quality defects in its finishes.

If your product has a manufacturing defect, please contact our customer service team as soon as possible so that we can properly evaluate the case. It will be very useful if you provide us with your order number and a description of the defect.

As soon as we confirm the defect and its origin, we will take care of the costs and collection management; In addition to offering you a resolution either with the replacement of the product, as long as there is stock available, or the refund of the product.