What should I do to prevent my order from being returned to your warehouses?

It is not usual for a package to be returned to our warehouses, but normally the most common reasons why this happens are: the deliberate rejection of the customer, an error in the address provided when making the purchase or the non-collection of the package.

To avoid this, we recommend that you pay attention to the shipping page, which you can check with your tracking number, once your package leaves our warehouses. Whenever there is any status update, you can check it and see if there have been any incidents.